Privacy Policy

This website is owned and operated by Loback Ltd. Loback Ltd is a company incorporated and registered in England and Wales with company number 06739407, whose registered office is at 5 Chigwell Road, London, E18 1LR.

This privacy policy will explain how our organisation uses the personal Information we may collect from you when you use our website or when you contact us.

Topics:

  • Who we are

  • What personal information we collect

  • How we use your information

  • Who your information may be shared with

  • How we store your information

  • Why we collect your information

  • Marketing

  • Your rights

  • Privacy policies of other websites

  • Changes to the privacy policy

  • Contacting us

  • Contacting the appropriate authorities

Who we are

Loback Ltd ('we' or ‘us’) may collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the United Kingdom and European Union, and we are responsible as 'controller' of that personal information for the purposes of those laws.

The personal information we may collect and use

  • Personal information you provide to us

We collect the following personal information that you provide to us:

  • Name, email address, phone number, job title.

Some examples of when we collect this information include:

  • When contacting you regarding our services.

  • When you contact us

  • Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;

  • shall receive any data protection notices on their behalf; and

  • shall consent on their behalf to the transfer of their personal data abroad.

How we use your personal information

We may collect information about our users for the following purposes:

  • Email you about products and services we think you might like.

  • Process your order and manage your account.

  • If necessary, enter your details into psychometric tools so you can use them effectively during specific programmes.

Who your information may be shared with

We may share your information with:

  • Credit reference agencies to prevent fraudulent purchases.

  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity.

Transfers of your information out of the EEA

We will not transfer your personal information outside of the European Economic Area (EEA) at any time.

How long your personal information will be kept

We will hold your personal information for the following periods:

  • Information will only be kept if users continue to require us to send information.

  • These periods are no longer than necessary in each case.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will use technological and organisation measures to keep your information secure. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. While we will use all reasonable efforts to secure your personal data, by using this website you acknowledge that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the Internet. If you have any particular concerns about your information, please contact us using the details below.

Whether personal information has to be provided by you, and if so why

No personal information has to be provided by you to us at any time.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

  • consent

  • contract

  • legal obligation

Consequence of our use of your personal information

The consequence to you of our use of your personal information is:

  • We will offer or recommend services that may be of interest.

Marketing

We would like to send you information about products, services, offers, and our business which may be of interest to you. Such information could be sent by email, telephone, text message, or post.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter etc). You have the right at any time to opt out of marketing communications. If you have any queries about how to opt out, or if you are receiving messages you do not want, please email info@loback.com.

What rights do you have?

Under the General Data Protection Regulation you have several important rights free of charge. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal information.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

info@loback.com

Or call us at: +44 (0) 845 8689957

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Privacy policies of other websites

This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to the privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was published on 27/05/2023 and last updated on 27/05/2023.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

e-mail: info@loback.com

Our data protection officer is Mr. L. Loback.

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: casework@ico.org.uk

Address: Wycliffe House, Water Ln, Wilmslow SK9 5AF